Policy 

Refund Policy 

Thanks for purchasing our products (or subscribing to our services) at [www.packagesforyou.com/] operated by Packages for you.

All purchases made on our website are eligible for a refund only within 14 calendar days from the date of purchase. If you are not satisfied with the services and submit a refund request within this 14-day period, your request will be processed and a refund issued without any questions asked. Refund requests submitted after this 14-day period will under no circumstances be accepted or processed.

For refund requests submitted within the 14-day period, the full payment, excluding tax and administration/processing fee of €57.60, will be refunded. Refund requests must be submitted using the same email address used at the time of purchase. Packages for You reserves the sole discretion to approve or deny any refund request. The company’s decision is final and binding.

Approved refunds will be transferred only to the IBAN bank account provided by the customer. Refunds may take 2 to 5 business days to appear in IBAN accounts. Refunds to non-IBAN accounts may take 60 to 120 working days, depending on international banking processing times. Packages for You shall not be liable for any delays or errors caused by third-party banks or financial institutions.

Refunds will be processed after verification of the request and confirmation that all conditions have been met. Refunds may take 1-2 billing cycles to appear on the customer’s bank statement. Customers will be notified via email once the refund has been processed.

Packages for You reserves the right to refuse, delay, or partially process any refund if the request does not comply with these requirements, if the purchase does not meet eligibility criteria, or if any submitted information is inaccurate or incomplete.

After the 14-day refund period, all sales are considered final, and no refund requests will be entertained under any circumstances.

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Terms and Conditions Policy

Acceptance of Legal Terms

These Legal Terms constitute a binding agreement between you, whether acting personally or on behalf of an entity (“you”), and Packagesforyou.com regarding your access to, use of, and purchase of the Services. By accessing, using, or purchasing any Services, you acknowledge that you have carefully read, fully understood, and unconditionally agreed to be bound by all of these Legal Terms, including all policies, mandatory requirements, and conditions stated herein.

IF YOU DO NOT AGREE TO ALL OF THESE LEGAL TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST IMMEDIATELY CEASE ANY ACCESS, USE, OR PURCHASE. Proceeding with any access, use, or purchase constitutes full acknowledgment, acceptance, and agreement to these Legal Terms without exception.

Packagesforyou.com strongly recommends that you save or print a copy of these Legal Terms for your records. There is no ambiguity or exception regarding your obligation to comply with these terms, and any use of the Services implies your unconditional acceptance of all provisions herein.

Services and Jurisdiction Restrictions

The information, content, and services provided through this website (collectively, the “Services”) are intended solely for persons and entities in jurisdictions where such access, use, or distribution is lawful and does not subject Packagesforyou.com to registration, licensing, or other legal obligations. Accessing or using the Services from any location where such access is prohibited or restricted is strictly at the user’s own initiative and risk.

Users accessing the Services are solely responsible for ensuring compliance with all applicable local laws, regulations, and obligations, including, without limitation, tax, corporate, and data protection requirements. Packagesforyou.com explicitly disclaims any liability for any violation of local laws, regulations, or legal requirements resulting from unauthorized access or use of the Services.

By using the Services, users agree not to circumvent, bypass, or attempt to evade any access restrictions, nor to use fictitious, borrowed, or third-party identities to access the Services. Any such attempt will be considered a material breach of these Terms and Conditions.

Nothing in these Terms and Conditions shall limit or exclude Packagesforyou.com’s obligations under mandatory Dutch law. All use of the Services, all disputes arising from these Terms, and all legal interpretations shall be governed exclusively by the laws of the Netherlands. No law outside the Netherlands shall apply or be used to justify or interpret any part of these Terms.

Packagesforyou.com reserves the right, at its sole discretion, to suspend or terminate access to the Services immediately, without prior notice or liability, for any user who violates these Terms or applicable Dutch law.

Eligibility to Use the Website and Account Requirements

To access and use this website or receive any services, you must be at least 18 years of age, or have reached the age of majority in your jurisdiction, and possess the full legal capacity, authority, and freedom to enter into these Terms and Conditions as a legally binding agreement. Accessing or using the website or services is strictly prohibited if such use is forbidden under the laws or regulations of your country or jurisdiction.

By purchasing any product or service, you expressly acknowledge and confirm that you have read, understood, and fully accepted all Terms and Conditions, including the refund policy, and you agree to be legally bound by them. Any purchase constitutes your unequivocal consent and acknowledgment that you are aware of and accept all rules, limitations, and obligations outlined herein. You further agree that any dispute or claim arising from your use of the website or services will be governed solely by these Terms and Conditions.

Failure to meet the eligibility requirements or any misrepresentation of your age, legal capacity, or compliance with applicable laws may result in the immediate suspension, termination, or refusal of access to services, at the sole discretion of the company.

Ownership of Intellectual Property, Copyrights, and Logos

Packagesforyou.com is the sole and exclusive owner or licensed holder of all intellectual property rights in and to the Services, including, without limitation, all source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics, training materials, and any other content provided in connection with the Services (collectively, the “Content”), as well as all trademarks, service marks, logos, and other proprietary materials. All rights, title, and interest in the Content and associated property rights are the exclusive property of Packagesforyou.com.

No part of the Content, including logos, materials, or training content, may be copied, reproduced, modified, distributed, transmitted, displayed, performed, publicly shared, or used in any manner, whether directly or indirectly, including in derivative works, without the prior express written consent of Packagesforyou.com. Any unauthorized use, attempted use, or misappropriation of the Content is strictly prohibited and may result in civil, criminal, or injunctive legal action to the fullest extent permitted by applicable law.

All rights not expressly granted herein are reserved by Packagesforyou.com. The provisions of this clause shall be governed by and construed in accordance with the laws of the jurisdiction specified in these Terms and Conditions.

Right to Suspend or Cancel the User Account

We reserve the absolute right, at our sole discretion, to temporarily or permanently suspend, restrict, or terminate your access to the service at any time, without prior notice or liability, for any reason, including, without limitation, if you violate any provision of these Terms and Conditions, any applicable law or regulation, or engage in any fraudulent, abusive, or unauthorized activity. You may discontinue use of the service and request cancellation of your account and/or any associated services at any time. Posting false, misleading, or confidential information about the company or its services on social media, or sharing disputes publicly, is strictly prohibited. All issues must be communicated exclusively through official channels, such as our email support, and not via telephone, social media, or public forums. Violation of this rule may result in immediate suspension of your account and related services.

In the event your account is suspended or terminated for any reason, you are strictly prohibited from registering or creating a new account under your name, any fictitious or borrowed name, or the name of any third party, including in situations where you may be acting on behalf of a third party. Attempting to bypass suspension or termination in this manner will be considered a direct violation of these Terms.

In addition to suspension or termination, we reserve the right to pursue any appropriate legal remedies, including, without limitation, civil, criminal, and injunctive relief, to protect our rights, property, and interests. All actions taken under this clause are subject to applicable law and the governing jurisdiction specified in these Terms and Conditions.

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Indemnification

You agree to fully indemnify, defend, and hold harmless the website owner, Packagesforyou.com, including its directors, officers, employees, agents, affiliates, and service providers, from and against any and all claims, liabilities, damages, losses, costs, expenses, or demands, including reasonable attorneys’ fees and legal expenses, made by any third party arising out of, related to, or resulting from your use or misuse of the website or any services provided, your breach of these Terms and Conditions or any applicable laws or regulations, your failure to provide accurate, complete, or genuine documents, any negligent, fraudulent, or unlawful act committed by you, or any third-party disputes, platform suspensions, regulatory actions, or account-related issues resulting from your actions or omissions. Your obligation to indemnify and defend the company shall remain in effect even after the termination, expiration, or completion of services.

Limitation of Liability

To the maximum extent permitted under applicable law, Packagesforyou.com shall not, under any circumstances, be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, loss of business, loss of goodwill, loss of data, loss of anticipated savings, service interruption, or any other intangible losses arising from, related to, or resulting from the use of, inability to use, or reliance on any service provided by the company.

Packagesforyou.com shall not be responsible for any damages resulting from errors, omissions, delays, document mismatches, third-party decisions, account suspensions, platform rejections, technical failures, or actions taken by regulatory authorities, financial institutions, or e-commerce platforms such as Amazon.

In all cases, the total cumulative liability of Packagesforyou.com, whether arising in contract, tort, negligence, strict liability, or otherwise, shall not exceed the total amount actually paid by the client for the specific service giving rise to the claim.

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Documents

To create and activate a professional account, the applicant is required to submit accurate, valid, and complete documentation. The mandatory information includes the applicant’s full legal name exactly as stated on the presented identification document, a personal email address, a mobile phone number that has not been previously used on any Amazon platform, and the applicant’s complete residential address. The applicant must also provide a valid International Bank Account Number (IBAN) registered either in the applicant’s name or in the company’s name, together with the original bank statement in which the account holder’s name and address are clearly visible.

For identity verification, the applicant must submit government-issued identification consisting of an Aadhaar Card together with a Driving License, or alternatively a valid Passport. A recent bank statement and a utility bill showing the applicant’s full name and current residential address must also be submitted for address verification. All documents must be genuine, readable, current, unaltered, and submitted together in a complete set. The acceptability, clarity, validity, and sufficiency of any document shall be determined solely at the discretion of the company.

No part of the registration or account-creation process will commence until every required document has been fully submitted and approved by the company. It is the sole responsibility of the applicant to collect, prepare, and provide the required documentation. As the applicant has voluntarily purchased the service package, the absence, delay, rejection, or unavailability of any required document shall not constitute grounds for a refund, whether full or partial.

The company reserves the absolute right, at its sole discretion, to pause, delay, or refuse the provision of services if any document is missing, unclear, expired, fraudulent, incomplete, altered, or otherwise fails to meet legal, regulatory, platform-specific, or internal verification requirements. Submitting forged or manipulated documents will result in immediate termination of services without any refund. The company shall not be liable for any delays, rejections, or consequences caused by the applicant's failure to provide accurate or acceptable documentation or for any decisions made by third-party authorities, including banks, government agencies, marketplaces, or verification platforms.

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Delay or Disarmament  or Cancellation of registration n the event of any Document Mismatch (DM)—including but not limited to incorrect, incomplete, outdated, unclear, or invalid documents; discrepancies in bank statements; mismatched IBAN details; address mismatches; or any information that does not correspond with the client’s legal identification—the client shall be fully and solely responsible for all delays, disruptions, rejections, or cancellations resulting from such discrepancies. The company bears no responsibility for any delay or failure in the process caused by mismatched or inaccurate documents submitted by the client.

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On hold 

In the event of more than two Document Mismatches (DM)—including but not limited to incorrect, incomplete, fraudulent, or invalid documents; mismatched bank details; or discrepancies in address information—the client’s registration and related services may be placed on hold for a period of up to 52 weeks. Any delays arising from such mismatches shall be the sole responsibility of the client, and the company shall bear no liability for interruptions, cancellations, or extended processing times resulting from the client's failure to provide accurate documentation.

All documents, materials, and files provided by the company to the client are copyright-protected and supplied strictly for personal and service-related use only. Any commercial use, sharing, reproduction, distribution, or disclosure of such materials is strictly prohibited. Any violation of copyright or privacy rules shall be the full and exclusive responsibility of the client.

In the event of any breach of privacy, misuse of documents, or violation of confidentiality obligations, the company reserves the absolute right to discontinue cooperation and terminate all services with immediate effect, without refund or compensation.

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Rejection, suspension, document re-verification, or any request for an owner name change may require additional procedures, steps, and verification processes.

The client must provide all mandatory, accurate, and genuine documents. It is the sole responsibility of the client to ensure that all documents submitted are correct, valid, and legally acceptable. The company shall not be held liable for any application rejection, delay, or failure caused by the client’s unverified, incorrect, or fraudulent documents or identity details. Regulatory bodies and platforms reserve the right to reject any application they cannot verify, and such rejection shall not be grounds for any refund or additional service claim.

If an account is suspended by Amazon under Section 3, such suspension is considered a final and non-reversible decision by Amazon. The client bears full responsibility for this outcome, and no additional services, appeals, or remedies shall be provided by the company for such suspensions.

If the client decides to change the owner of the company, this shall be treated as a request for a completely new account service, and additional charges will apply. After including training and administrative costs, the total fee for owner-name change services is €346,76 (excluding taxes). Upon initiation of the owner-name change process, the client’s existing account will be automatically suspended.

To reinstate a suspended account—except for suspensions issued under Section 3—an additional service fee of €110 (excluding taxes) will be required.

If the client fails the identity verification process, the company must follow Amazon’s guidelines to determine alternative verification options and complete any additional paperwork required by the platform. If a verification appointment is missed, failed, or requires rebooking, each new verification appointment shall incur a fee of €39.56 (excluding taxes).

Duration of Tech Support
Technical support (“Tech Support”) is provided for a period of two, four, or six months, depending on the package purchased. The Basic Package entitles the client to two months of Tech Support. The Full Package Starter provides two months of Tech Support. The Full Package Smart provides four months of Tech Support, and the Full Package Pro provides six months of Tech Support. The Tech Support period commences from the date of payment confirmation.

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Scope of Tech Support
Tech Support includes technical assistance solely for the formation, setup, and maintenance of the client’s company and seller accounts. Tech Support expressly excludes support or advice concerning the client’s personal or private documentation. Tech Support may provide guidance if issues arise regarding documentation submitted by the client; for example, if the client is facing an address verification issue. Tech Support may advise on the types of documentation required; however, it is the sole responsibility of the client to provide accurate and complete documentation. Upon submission of the required documents by the client, Tech Support will assist in resolving the issue with relevant authorities, including company registries, seller centers, or wholesalers. The company shall not be liable for any errors, omissions, or outcomes resulting from the client’s documentation or decisions.

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Termination of Tech Support
Tech Support shall terminate automatically upon the expiration of the support period corresponding to the purchased package. The company reserves the right to terminate Tech Support early if the client fails to provide required documentation, behaves unprofessionally, or does not cooperate in the resolution process. Tech Support will retain client information and documentation for a maximum of thirty (30) days after the conclusion of the support period or the last recorded client interaction. If the client does not respond within this period, the company reserves the right to delete all submitted documentation in accordance with applicable privacy regulations.

Confidentiality and Privacy
All communications, including usernames, passwords, and documentation, may be accessed by authorized personnel within the Tech Support or Training departments solely for the purpose of providing support. All information will be permanently deleted thirty (30) days after the conclusion of Tech Support. The client remains responsible for maintaining copies of all documents submitted. Any bonus, reward, or discretionary benefit provided by the company, including travel or monetary rewards, shall be contingent upon timely completion of tasks and compliance with company instructions, at the sole discretion of the company.

Additional Tech Support
Upon expiration of the initial Tech Support period, clients may purchase an additional Basic Package, which entitles the client to two months of further technical support, including account maintenance, training, or assistance with any technical matters. Such additional support shall be governed by the same terms and limitations as the original Tech Support.

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Delivery

The account activation process takes 18-35 working days after you have submitted all correct documents. The final delivery of your purchase will be handed over to you in one document only after your account is activated. It will not be possible to provide any documents separately, including what is included in your packages for final delivery, such as company formation/registration documentation, usernames, or passwords for any unfinished registration process whatsoever.

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To the maximum extent permitted by applicable law, Packagesforyou.com

assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage of any nature whatsoever resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

Right to change and modify Terms.

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

Dispute resolution

 Any dispute arising out of or in connection with these Legal Terms, including any question regarding its existence, validity, or termination, Any and all such claims and disputes shall be brought in, shall be referred to, and finally resolved by/ in a court of competent jurisdiction located in the Netherlands.​

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Restrictions 

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. 

User Data 

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data. 

Contact Us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, don't hesitate to get in touch with us at:  support@packagesforyou.com

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